Refund policy
Refund policy
Our 60 day guarantee
Give Daily Tails 60 days from the day your 1st jar arrives. Every jar we ship in those 60 days is covered. If you don't see a difference, email tailnutritionco@gmail.com with your order number and we'll refund you. Even if the jar is empty. No return shipping. No forms.
What's covered
Every jar of Daily Tails we ship in the first 60 days after your 1st jar arrives, opened or not, empty or not. On a plan, that includes any renewal that ships inside those 60 days.
How to get your refund
Email tailnutritionco@gmail.com with your order number. You don't need to send anything back. Your refund goes to your original payment method in 5 to 10 business days, and we confirm it by email.
Subscriptions
You can skip, pause or cancel your plan anytime by emailing tailnutritionco@gmail.com. If you ask for a guarantee refund, we cancel your plan too unless you tell us to keep it. Renewals that ship after your 60 day window aren't covered by the guarantee, but you can cancel before any renewal.
Damaged or wrong item
Please check your order when it arrives. If a jar is damaged or you got the wrong one, email tailnutritionco@gmail.com with a photo and your order number, and we'll send a replacement or refund you.
European Union 14 day cooling off period
If your order ships to the European Union, you can cancel or return it within 14 days of delivery, for any reason and without a justification. Email tailnutritionco@gmail.com to start.
Questions? Email tailnutritionco@gmail.com.